AMOC Parts Service terms & conditions


Please note that AMC and LUCAS part numbers are quoted wherever possible, so please check your Factory Parts List* to ensure items ordered are correct for your year and model. There is a 10% Handling Fee for any returned items - only accepted for credit if accompanied by Part Number and details of Invoice Number on which they were supplied. ALL six-figure reference numbers commencing with 9 or 8 are Club Reference Numbers - used where AMC/LUCAS Part Numbers are not applicable.

*VERY IMPORTANT NOTICE Prior to ordering it is imperative to obtain the Factory Parts List for the model/year of your bike from the Bruce Main-Smith manuals which are available from the National Motorcycle Museum. This permits you to cross reference the BMS part number against numbers recorded in the Spares catalogue and so reduce the risk of ordering incorrect products.

Photostat copies available from
The National Motorcycle Museum,
Coventry Road, Bickenhill, Solihull, West Midlands, B92 0EJ, United Kingdom
Tel/Fax: 01675 443311
www.nationalmotorcyclemuseum.co.uk

Queries regarding technical matters and machine standards (colour schemes, etc.) should be addressed to HELPLINER and NOT to the Spares Scheme.

Requests for PRE-WAR parts and information should be addressed to The Pre-War Officer by email prewar@jampot.com

PAYMENT

All cheques should be made payable in Sterling to ĎAMOC PARTSí. Cheques and bank notes in any other currency are NOT acceptable due to the high cost of collection imposed by the UK banks.

Stamps are not accepted.

Payment may be made online by PayPal or by phone using Maestro/Switch/Visa/Mastercard/Eurocard/Connect/Delta, minimum charge per order £5.00 (orders totaling less will be charged at £5), but please complete the Card Number/Expiry Date and Start Date/Issue Number where appropriate.

POSTAGE & PACKING

Postage and packing charges are automatically calculated by the online system and the costs are displayed before the order is accepted.

If your order contains parts that are exceptionally heavy or costly to send, your order will be placed on hold and separate communication quoting the delivery charges will be advised before the order is taken.

RETURNS POLICY

Products purchased can be returned by any member within 14 days without giving a reason. In this case, we refund the value of goods returned via PayPal.

When sending a return shipment, please add a copy of your invoice and mark which products are returned, so we can process the return.

We kindly ask our members to pay for the postage paid for the return shipment, please send insured, if sending high value items.

If the original delivery was incorrect for reasons for which AMOC Parts is responsible, we will gladly accept to pay the return postage for you. In this case, please contact us before sending the package.

POSTAL ADDRESS

AMOC Parts & Services
Unit 3, Robinson Way,
Telford Way Industrial Estate,
Kettering, Northants NN16 8PT
Tel: (01536) 511532 (orders a.m. only please)
(CLOSED SUNDAYS)
Fax: (01536) 511607

Personal callers are welcome - opening hours
Monday to Friday: 9.00 a.m. to 5.00 p.m.
Saturday: 9.00 a.m. to 4.00 p.m. (in Winter, closing time is 3.00 pm)
Sunday: closed


(Please bring along completed Order Form)
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